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For ITS and AA Rail Sim related help only, please contact the official ITS or AA Rail Sim creators/support channels.

For ITS and AA Rail Sim related help only, please contact the official ITS or AA Rail Sim creators/support channels. We are also working on AI-powered support solutions for common and general issues, helping users get faster assistance without waiting for manual support.

Published · Updated 15 August 2026, 04:31 PM IST

Dear Users

For ITS and AA Rail Sim related help only, please contact the official ITS or AA Rail Sim creators/support channels.

Kindly do not message members or individuals privately regarding ITS or AA Rail Sim issues. Official channels ensure your issue reaches the right person without unnecessarily affecting anyone’s personal time and energy.

General support response time: 24–48 hours.
Once we identify a genuine problem, we will work to resolve it as quickly as possible.
We are also working on *AI-powered support solutions for common and general issues*, helping users get faster assistance without waiting for manual support.

Thank you for your patience and cooperation.

Choose your ITS experience

Pure ITS Mode & Standard Mode

The complete ITS experience Pure ITS Mode unlocks advanced features created especially for ITS routes and rolling stock. Launch Train Simulator Classic from the ITS App to enable the full experience.

More than a standard add-on

The Pure ITS badge identifies products enhanced through direct ITS App integration. This allows us to deliver functionality beyond a conventional Train Simulator Classic add-on.

⚡
Dynamic operations

Dynamic pantographs and operational behaviour designed to respond to supported routes.

🚆
Enhanced coaches

Special functionality for LHB, Humsafar, Duronto, Tejas Sleeper, Chair Car and more. Selected features are revealed at product release.

🛤️
Route intelligence

Kavach, ITS special freight operations, route-aware effects and other route-specific systems where supported.

It is simple

1 Open the ITS App 2 Start the game from the ITS App 3 Play

Built for an expanding route network

All 18 upcoming ITS routes are being designed around Pure ITS Mode. The programme includes Mumbai-Pune, Mumbai-Surat, Surat-Ahmedabad, Howrah, the ECoR-SER route, Northern Railway Ambala Cantt Jn.-Moradabad Jn., and Mhow-Indore-Ujjain-Bhopal via Maksi, with many more experiences planned.

Explore upcoming ITS routes →

Also compatible with these supported non-ITS routes

  • SCR Route by ISW
  • WRv1 ITS Version
  • CRv1 - HR Signals Version
  • CRv2 (Green Corridor) - HR Signals Version
  • WCRv1 - HR Signals Version
  • WCRv2 - HR Signals Version
  • Rising Rajasthan Route - HR Signals Version

Good to know before you choose

Pure ITS features are enabled only when the game is launched from the ITS App. Launching directly or through a third-party launcher starts the game without Pure ITS integration.

Products or routes that require another developer's own launcher may not operate alongside Pure ITS content. Please consider this if another launcher is essential to your setup.

App-based launching is a permanent part of the Pure ITS platform because it enables these enhanced systems. ITS may occasionally provide complimentary add-on editions at its discretion. Free versions of add-ons and included scenarios are not guaranteed. Purchase decisions should be based on the content listed with the product.